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Frequently Asked Questions
What payment methods do you accept?
We accept T/T (Telegraphic Transfer), Western Union, or L/C at sight.
How long is the order handling time?
Production normally takes 25 days depending on quantity. If the requested size is in stock, it takes only 2 to 3 days.
What are the available shipping options?
For sample orders, we suggest courier express (DHL/UPS/TNT/FEDEX) or air. For bulk orders, we suggest shipping by air or sea.
How is quality control managed?
We have an experienced QC team. Every order undergoes strict inspection and testing before being shipped out.
What kind of after-sales service is provided?
Our team responds within 24 hours. Technical support is available anytime, and free replacements are provided for confirmed quality failures.
KAT DRILLING
