Frequently Asked Questions
? What are the available payment methods?
We accept T/T (Telegraphic Transfer), Western Union, or L/C at sight.
? How long is the handling time for an order?
Based on order quantity, it normally takes 25 days for production. If we have stock for your requested size, it only takes 2 to 3 days.
? What are the shipping options?
For sample orders, we suggest courier express like DHL/UPS/TNT/FEDEX or by air. For bulk orders, we suggest shipping by air or by sea.
? How do you ensure product quality?
We have our own experienced QC team. There will be strict inspection and testing for every order before shipping out.
? What is your after-sales service policy?
Our sales team responds within 24 hours. Technical support is available at any time, and we provide free replacements once a failure caused by product quality is confirmed.
? Can technical support be provided after purchase?
Yes, technical support is available at any time to assist with your requirements or troubleshooting.